One-stop solution for office IT support provided by an experienced team of engineers. All devices like Desktops, Laptops, Printers, Wireless, Servers etc. covered under our AMC services along with a highly responsive support team, unlimited remote assistance and an unlimited number of field visits.
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Core Features of Our Office IT Support AMC
Unlimited Site Visits
Unlimited Support Calls
Dedicated IT Engineer
Unlimited Remote Support
Trusted brand in Dubai for IT AMC Services.
Devices Covered Under Our Office IT Support AMC
PC & Laptops
Printers & Scanners
Switches & Firewall
Annual Maintenance Contract in Dubai By Crimson Technologies
Crimson Technologies is your one support solution for all your Office IT Support. We offer repair & maintenance services for desktops, laptops, printers, scanners, MacBook, and more. Not only hardware repairs, but software repairs are also an integral part of the experts of our IT AMC. Moreover, you can obtain our service for virus removal and data recovery as well.
We offer excellent onsite support anywhere in Dubai. Till now we have been successful in satisfying hundreds of customers with our service. Continue further to uncover all the services we provide.
A Deeper Insight into Our IT Support & Maintenance Services:
We have divided this section into some of the electronic devices we undertake.
Problems for computers are laptops are more or less the same and thus, we have combined them in one category.
Computers or laptops stuck with a blue screen of death is the most important software issue that comes in our mind. The browser you have installed might be incompatible with your computer. Such a software bug is known as browser incompatibility issues. An application that is running might suddenly crash on your PC and freeze the entire system. Perhaps, the program isn’t fully compatible with your PC and hence it fails to respond oftentimes.
Database bugs can arise when you forget to refresh or update the database or long. Runtime, compilation, functional, and logical are various forms of software errors. The virus is a concerning issue for desktop and laptop users. Once it enters the system, it can corrupt the files or registry therein. Therefore, we are equipped with the tools for removing the virus and other types of malicious programs. At the same time, we know how to repair the corrupted registry entries.
There can be a wide range of hardware errors for desktops and laptops. Unresponsive hardware occupies the first place among hardware errors. Moreover, you might experience a black monitor while running your PC. A mouse is another essential hardware for doing many activities on desktops. Even some laptop users find it comfortable to work with the mouse. Thus, you must fix a non-functional mouse as quickly as possible.
Besides the mouse, the keyboard is also necessary to work smoothly on your PC. Thus, it seems problematic when the keyword stops working. The same problem can occur with laptops as well. In some cases, certain keys become non-functional. Whereas, in the remaining situations, the entire keyboard becomes unresponsive. Users also report that when they press a key, the keyboard types another key. It thereby leads to typo errors which can be severe in important cases.
In laptops and desktops, the motherboard comprises RAM, BIOS, mass storage, and CPU. Problems in any of these components can affect the motherboard and make it unresponsive. Therefore, our experts will try to fix the motherboard if possible. Otherwise, we would get a new motherboard for your PC or laptop.
You can’t turn on your PC or laptop if the power cord is faulty. Though laptops run on battery, the charge will be available for a limited time. Thus, you must fix the power issues without delay.
A damaged CPU might display signs of insufficient memory and refuse to save any file. Moreover, you would suffer from repeated software crashes. As a result, the system slows down and create problems.
Best Products. Best Service. Fair Price.
Our skilled & experienced technicians work with only the most established and reputed brands to make sure you get the best quality of service.
Along with computers, printers have become essential for our daily work. No organization can run without printers. Since the cost of printing has gone down, printers are found in some houses as well. Though we are trying to reduce the paperwork, we can have a paperless environment. Thus, printers are important for some official work. Therefore, connect with us if you are experiencing one of the following issues:
Printer Not Printing
‘Printer not printing’ is a common problem both for wired and wireless printers. It can happen due to one or more technical faults inside the printer as well. Printer drivers require periodic updates or else, it won’t be able to print correctly. You might face this problem when you don’t use genuine cartridges or the cartridges get corrupted.
Printer Printing Blank Pages
A printer produces blank pages when the printhead is clogged with the cartridge ink. The cartridges might lack the level of ink sufficient for printing pages. It is a major issue when you do not configure the printer correctly. Thus, reach us for a correct configuration setup of the new printer. The printer produces blank pages when the fuser roller is defective.
Sometimes the printer doesn’t print blank pages instead of that, it gives faded printouts. Incorrect printing settings are the primary cause of faded printouts. So, if the problem persists after changing the print settings, then you need experts to check your printer for issues.
Printer Paper Jam
Paper jam generally occurs when you load an excessive amount of paper into the paper tray. Prices of paper or debris might have stuck into the printhead and lead to a paper jam.
The scanner might fail to recognize your document due to outdated firmware. Firewall settings is a probable reason for communication issues with your scanner. Your computer hardware might have worn out due to frequent uses. So, if everything is correct, then the scanner has some internal errors.
No matter which model of MacBook you are using, you can encounter technical issues. Your MacBook might continue to display a black screen when turned on. The applications might fail to respond and force your MacBook to run slowly. You might experience poor quality images with your FaceTime camera. MacBook might fail to detect connected devices. Mac screen keeps flickering when the screen is physically damaged. The problem might be associated with technical faults as well. Audio issues might arise from the PRAM/NVRAM/SMC installed on your Mac. Connect with experts at Crimson Technologies to identify the actual cause of this problem.
Your MacBook would run sluggish when the hard drive runs out of space. As a result, the MacBook finds it difficult to read and write data efficiently. You might also find that your MacBook isn’t charging when plugged in. Get help from us when some Mac keys have stopped working. Whatever might be an issue, we are ready to help you.
Network Routers and Switches
Connect with our experts if your device fails to connect to a network router. You can avail our support to fix any of these routers or switching issues:
- Switching loop that occurs during networking when one OSI model layer 2 pathway is extra.
- Bad or improper cable
- Port configuration
- VLAN assignment
- Power failure
- Bad or missing routes
- Bad modules including SFPs and GBICs
- Wrong Subnet mask
- Wrong gateway
- Duplicate IP address
- Wrong DNS
It is difficult to specify the problems you can encounter with your network routers and switches. Therefore, connect with Crimson Technologies regardless of the problem you are having.
Great Service. Great After-Sales Service.
You can contact us through several mediums so you can always be sure we’re available whether it be for a new inquiry or for support.
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Phone/WhatsApp: +971 55 5577 526
Tel: +971 4 349 5300
Email: [email protected]
Address: Al Zahra Techno Center, Khalid Bin Al Waleed Road, Bur Dubai, Dubai, UAE
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Who are we?
Crimson Technologies is an IT Services and Solutions company situated in Dubai. We service the entire UAE and focus on providing premium Managed IT Support, Services, Solutions, and Products at your door-step at cost-efficient prices. We provide tailored solutions to businesses of all sizes and to homeowners.
Why choose us?
At Crimson Technologies we know you have a choice of IT solutions and service providers to choose from and we know that you, quite rightly, want to know what it is that makes us different. So why should you choose to partner with us? We understand that IT solutions are highly mandatory for the success of any organization. At Crimson we offer reliable stability and flexibility in our IT solutions; which is coupled with delivering robust performance.
We deliver simplistic yet consistent solutions that are flexible and can be molded in accordance with client requirements. With more than a decade of experience in the field, we make sure that we meet your IT needs by providing superior IT solutions, support, products, and services.